FAQs – Ashton Animal Hospital in Downey, CA
Choosing the right veterinarian is one of the most important decisions you can make for your pet’s lifelong health. Ashton Animal Hospital proudly serves dogs and cats throughout Downey, Norwalk, Bellflower, Paramount, Santa Fe Springs, and surrounding Southeast Los Angeles communities, and this FAQ page answers common questions about our veterinary services, emergency care, appointments, and preventive medicine.
New Clients and General Care
Where is Ashton Animal Hospital located, and what areas do you serve?
Ashton Animal Hospital is conveniently located in Downey, CA, and proudly cares for pets from Norwalk, Bellflower, Paramount, Santa Fe Springs, and surrounding Southeast Los Angeles communities. If you’re looking for a trusted veterinarian in or near Downey, our experienced team is here to provide compassionate, comprehensive care for your dog or cat.
What are your hours of operation?
Our regular business hours are:
- Monday–Wednesday: 9:00 AM – 12:00 PM and 2:00 PM – 5:00 PM
- Thursday–Friday: 9:00 AM – 1:00 PM and 3:00 PM – 6:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Closed
Please visit our Contact Page to schedule an appointment or inquire about holiday hours or temporary schedule changes.
Are you accepting new patients?
Yes. Ashton Animal Hospital welcomes new canine and feline patients from Downey, Norwalk, and nearby communities. Whether you’ve recently adopted a puppy or kitten or are looking for a new veterinary partner, our team is happy to provide personalized care throughout every stage of your pet’s life. Schedule your first visit through our Contact Page or by calling (562) 689-5868.
What makes Ashton Animal Hospital different from other veterinary hospitals?
Ashton Animal Hospital has proudly served the local community for more than 50 years by providing comprehensive veterinary care in one convenient location. Our experienced team offers preventive medicine, advanced diagnostics, surgery, dentistry, laser therapy, and personalized treatment plans designed to support your pet’s lifelong health.
Who will be caring for my pet?
Your pet will be cared for by an experienced veterinary team committed to compassionate, individualized medicine. Our veterinarians and support staff work together to provide thorough examinations, clear communication, and treatment recommendations tailored to your pet’s unique needs. You can visit our About Us section to learn more about our veterinarians and our care team.
Emergency and Urgent Care
Does Ashton Animal Hospital provide emergency or urgent care?
Ashton Animal Hospital can evaluate many urgent medical concerns during regular business hours. If your pet experiences a medical emergency after hours, please seek care from the nearest emergency veterinary hospital as soon as possible.
What signs mean my pet should see a veterinarian immediately?
Difficulty breathing, repeated vomiting, collapse, seizures, severe bleeding, inability to urinate, suspected toxin exposure, severe injuries, sudden weakness, or significant changes in behavior require prompt veterinary attention. If your pet develops any of these symptoms, contact Ashton Animal Hospital during business hours or visit the nearest emergency veterinarian without delay.
Services and Medical Care
What veterinary services do you offer?
Ashton Animal Hospital provides comprehensive veterinary care for dogs and cats, including wellness examinations, vaccinations, dentistry, surgery, in-house laboratory testing, digital imaging, laser therapy, allergy treatment, nutrition and weight management, pain management, parasite prevention, microchipping, puppy and kitten care, and senior pet care. Explore our complete range of veterinary services on our Services Page.
Does my pet need professional dental cleanings?
Yes. Professional dental cleanings help prevent periodontal disease, reduce oral pain, and support your pet’s overall health. Ashton Animal Hospital provides dental examinations, professional cleanings, digital dental X-rays, and extractions when medically necessary. Find out more on our Dental Care Page.
How can laser therapy help my pet?
Laser therapy is a non-invasive treatment that may help reduce pain, decrease inflammation, encourage healing, and improve mobility for many pets. Depending on your pet’s condition, it may be recommended as part of a comprehensive treatment plan for arthritis, soft tissue injuries, post-surgical recovery, and other painful conditions. Learn more on our Laser Therapy Page.
Do you offer diagnostic imaging and laboratory testing?
Yes. Ashton Animal Hospital offers in-house laboratory testing and advanced diagnostic imaging to help identify illnesses quickly and accurately. These tools allow our veterinarians to diagnose many medical conditions sooner, so treatment can begin as quickly as possible. Read more on our Diagnostics, Lab, and Imaging Page.
Do you microchip pets?
Yes. Microchipping provides permanent identification that greatly improves the chances of reuniting lost pets with their families. The procedure is quick, safe, and can often be performed during a routine wellness visit or while your pet is already under anesthesia for another procedure.
Preventative Care and Ongoing Support
How often should my pet see a veterinarian?
Most healthy adult pets should have a wellness examination once each year. Puppies, kittens, senior pets, and pets with chronic medical conditions often benefit from more frequent visits so health concerns can be identified and managed as early as possible. Learn more on our Wellness & Vaccinations Page.
Does my indoor pet still need vaccinations and parasite prevention?
Yes. Even indoor pets can be exposed to infectious diseases and parasites through people, other animals, or the environment. Your veterinarian will recommend vaccinations and preventive care based on your pet’s age, lifestyle, health history, and individual risk factors.
How can I conveniently order my pet’s medications and ongoing health products?
Ashton Animal Hospital offers a secure online ordering service for veterinarian-approved medications, special diets, parasite preventives, and other clinic-approved health products when authorized by your veterinarian. Our team is also happy to answer questions about payment options, including CareCredit and Scratchpay for qualified applicants. Visit our Refill Request Page or reach out through our Contact Page for additional information.
Whether your pet needs preventive care, advanced diagnostics, dentistry, surgery, laser therapy, or ongoing medical management, Ashton Animal Hospital is here to help. If you’re looking for a trusted veterinarian in Downey or an animal hospital near you serving Downey, Norwalk, Bellflower, Paramount, Santa Fe Springs, and the surrounding communities, call (562) 689-5868 or visit our Contact Page to schedule an appointment.
